How access to School Straits is delivered.
Last updated October 30, 2026
School Straits is a digital service, not a physical product: nothing is packaged or shipped, and this policy exists only to say plainly how access is delivered instead.
There is no physical delivery, no delivery address, and no shipping charge. Once a school signs up or buys a plan, its account is activated on School Straits directly — usually immediately, and in any case within one business day if a payment needs to be confirmed first. Staff, students and guardians then sign in from a web browser or from the Android and iOS apps, wherever their school has given them access.
If a payment was made and access has not been activated, email us with your school's name and the payment reference shown in your receipt and we will resolve it. See our Refund & Cancellation Policy if you would prefer a refund instead.
Questions about accessing your account can be sent to [email protected] or by phone at +971585998658.
